Return and Refund Policies

Thank you for shopping at Les As du Fumoir.

If you're not completely satisfied with your purchase, we're here to help.

Our products can be returned within 15 days of the initial purchase of the product. A new product can be exchanged for another or returned for a refund.

To be eligible for a return, please ensure that:

  • The product was purchased in the last 15 days
  • The product is in its original packaging

Products that do not meet these criteria will not be considered for return.

Please contact us before sending the product:

  • By phone: 819-588-8028
  • By email: info@lesasdufumoir.ca
  • By visiting this page on our website: https://lesasdufumoir.ca/contact/

Send the product with its original packaging to:

681 McIver Street
Bury (QC) J0B 0J1

Shipping costs

Shipping costs related to the return of a product are not refundable.

You are responsible for payment of shipping costs and the risk of loss or damage to the product during shipment to and from Les As du Fumoir.

Damaged elements

If you received a damaged product, contact us immediately for assistance.

Items on sale

Unfortunately, sale items cannot be refunded. Only regular priced items can be refunded.

contact us

If you have any questions about our return and refund policy, please contact us: